This large regional bank was transitioning to a new performance measurement system—First Rate Performance. The client was concerned that settled trade dates would not be passed to the new system. Because such missing trades would be excluded from the calculations, this would result in inaccurate performance computations. Read More »
One of the top financial institutions in the United States, a First Rate client, came to First Rate's Professional Services team with special reporting needs. Its retirement services group, responsible for the client reporting for 1,000 retirement plans, needed to overhaul its reporting process for consistency and greater simplicity. Read More »
As The Trust Bank grew, they recognized that their performance measurement and reporting system had to deliver expanded reporting options and higher levels of detail to help its people communicate more effectively with clients. Read More »
A large regional bank discovered that their acquisition of several other financial institutions had resulted in inconsistent performance reporting, due to the acquired institutions' use of a variety of different performance systems and classification schemes. Read More »
The complexities of maintaining a transaction-based performance system can draw resources from other essential functions within any investment shop. Focusing on the strengths of its investment resources, a large trust bank decided to collaborate with performance measurement professionals to outsource rate of return calculation and reporting. Read More »
The bank spent 25-30 hours early each month processing and making adjustments to specific account benchmarks. Because this was a time-consuming, manual process, these adjustments were made to only a small percentage of the bank's accounts. Now, however, the bank was faced with the requirement to expand the process to all 20,000 of its accounts. Read More »
Different branches of this growing wealth management firm produced different report packages—so company-wide, there was very little consistency in client report content and layout. Generating report packages for all the firm’s clients was very time consuming. Read More »